professional experience

CPower Energy Management - User Experience Lead - January 2023 - Present

  • Lead design for all business units and groups at CPower by defining the conceptual models and user interfaces for new and existing products.

  • Create and institute new documentation and best practices for design, strategy, and research.

  • Helped establish UX team and solidify processes, structure, and vision.

The Ohio State University - Adjunct Professor - August 2018 - May 2019, August 2023 - Present

  • Currently teaching visual communication, sketching to OSU Sophomores.

  • Previously taught 3D modeling and rendering software to OSU sophomores. 

  • Mentored and acted as a resource for career and education guidance. 

  • Rated 4.9/5.0 by students vs. an average of 4.2 in my first semester teaching.

Pentagon Federal Credit Union - UX Manager - September 2021 - November 2022

  • Lead six direct reports, providing coaching, mentorship, development, and support.

  • Own the PenFed mobile experience transformation and support multiple lines of business.

  • Own vendor relationships, including recruitment, and software acquisition.

Cardinal Health Fuse - Product Design Lead - October 2020 - September 2021

  • Led design on a product in a category that had never been explored at Cardinal.

  • worked with Product Managers, Engineers, and business leaders to define strategy and direction, as well as roadmap creation and maintenance.

  • Created research plans, facilitated design sprints, and helped introduce service design and design thinking to UX practitioners and other teammates across the organization.

  • Brought knowledge, philosophies, and new skillsets to less experienced designers on the UX team.

CoverMyMeds - UX Designer & Strategist - July 2019 - October 2020

  • Manage design and strategy projects while serving as primary UX contact to partners.

  • Provide strategy consultation to all business units across the organization, while looking holistically for knowledge-sharing opportunities and economy in projects with similar goals and KPIs.

  • Educate and mentor others in design tools and design-thinking methods, facilitate design Sprints, lunch & learns and other educational workshops.

  • Perform research with CoverMyMeds users, including usability testing, stimulus kits, user interviewing and pilot programs.  

  • Helped create and manage design system in Invision Design System Manager.

Huntington National Bank - Interaction Designer/UX lead - June 2018 - July 2019

  • Led UX team members, such as developers, copywriters, visual designers, and researchers within the context of features and products for consumers and business partners. 

  • Helped stand up agile framework for Omnichannel initiative.

  • Represented the UX team to broader business partners to advocate for the best User Experience on projects. 

  • Acted as a thought leader by hosting multiple lunch and learns for the UX team and Digital business to educate on negotiation and influence.

Correlate - Innovation Consultant/Cofounder - Jan 2018 - March 2018

  • Led client engagement, interviews and survey deployment. Analyzed data and gained insight into organization’s pain points. 

  • Researched client industry, conducted site visits, used contextual inquiries to shape format and content of workshop.

Springbox - User Experience Designer - June 2016 - August 2017

  • Created user flows, wireframes and prototypes for new and revamped websites and applications.

  • Administered usability tests, user testing and A/B testing to optimize KPIs for clients.

  • Fiercely advocated for the needs of users while working in agile, cross-functional teams.

  • Tracked trends and analyzed data to make recommendations for increasing on-page time and conversion

Design Edge - Product Designer - Oct 2014 - June 2016

  • Served as lead designer and project manager for several Industrial Design projects, many simultaneously.

  • Led design thinking sessions and brainstorming workshops with other designers and clients.

  • Coordinated advanced technical designs with mechanical engineers to create award-winning designs.

  • Worked directly with suppliers to drive down part counts and shipping costs.

Trident Design - Industrial Designer - July 2013- September 2014

  • Managed the most successful tool crowdfunding campaign of all time for a tool, exceeding the goal by over 5,500%.

  • Worked directly with clients to create innovative new products and services.

  • Sketched, modeled, rendered and animated for large and small clients.

FREEFORM, Inc - Industrial Design Intern - July 2012 - December 2012

  • Met with potential clients and presented work to existing clients.

  • Researched, brainstormed and developed brand direction and color/finish/material boards.

  • Sketched, photoshopped and used SolidWorks do develop final designs

  • Worked with such clients as Snap-On Tools, Briggs and Stratton, GUM Dental, Crayola, and Lucas Films.

Other experience

Volunteer Firefighter - Upper St. Clair, PA

I spent three years volunteering as a firefighter in my hometown outside of Pittsburgh. I was responsible for attending training sessions, work drills, business meetings and responding to emergency calls. Working as a team in life or death situations was a formative experience. I learned deep trust and leveraging the skills of others makes the best result for everyone.

Management - Various

I worked as a management trainee for a year at Enterprise Rent-A-Car after graduating from Purdue. I was also an assistant manager at the busiest Rite-Aid in Los Angeles during an internship.

Education

Carnegie Mellon University - MIIPS - Master of Integrated Innovation - Products & Services

3.9/4.0

I am currently pursuing my Masters in Integrated Innovation at CMU. The program is a joint effort between the Engineering, Design and Business schools, and the cohort is representative of those backgrounds. I am learning how to systematically innovate, using techniques developed by industry leaders at CMU. I am also taking classes in Brand and Product Management, Strategy, Project Management and Leadership.

The Ohio State University- BS - Industrial Design

3.6/4.0

I graduated from Ohio State in 2013 with a Bachelor's in Industrial Design. OSU has a reputation for a research heavy approach and laying a foundation for thoughtful design. Keeping the user at the center of every project and conducting observations and interviews was a core competency learned through this program. We also learned empathetic design and human factors.

Purdue University- BS - Retail Management

3.2/4.0

My first degree was from the School of Consumer and Family Sciences at Purdue University. The degree focused on management, marketing and consumer behavior. I was very involved in extra curricular activities during this time, as the Vice President of my Fraternity, Executive Board member of Purdue University Dance Marathon, Host of old Masters and Supervisor in the Boiler Gold Rush orientation program.

+Acumen & IDEO.org - Coursework - Human Centered Design for Social Innovation

I took this course online after work and on weekends. The course was a 5 week study of human-centered-design and how we can use design to bring about social change. I had one other group member, and our project iVote, which is shown in my work page, was selected as one of the top three projects out of over 3000. 

skills

User Experience - Creating on purpose, with purpose and centering solutions around users.

Interaction Design - Creating information Architecture, wireframes, prototypes and consistency in patterns.

Leadership - I have management experience in design firms and team leadership in project groups.

User Research - I implore a user-centered design approach and conduct primary research.

Concept Development - From thumbnail to store shelves, I've had a hand in the whole process.

Strategy - One of my favorite things to do, and biggest skills is working with clients in forecasting and strategy.

Sketching - I am competent in hand sketching and digital sketching in Photoshop and Sketchbook.

Computer Modeling - I do most of my CAD modeling in Solidworks.

Rendering - I primarily use Keyshot, but have experience in Maxwell and V-Ray.

Animation - I create animations within Keyshot 5 and After Effects.

Video Production - I do editing in Adobe Premiere, and also have experience on set and writing scripts.

Presentation - Both creating documents with InDesign and presenting to clients.

Awards & Honors

3rd Place, Dog Product - Global Pet Expo

OSU Honoree (1 of 3) - IDSA Student Merit Award

Graduate Fellowship Award - CMU, MIIPS

 

 

3rd Place, Dog Toy - SuperZoo Expo

Best in Class - +Acumen/IDEO design course

Speaker - Midwest UX 2019